The Outbound Call Centre is a pre-configured and tested package designed for small offices (up to 100 staff). It provides all of the basic functionality required from a PBX in a standard office environment. As with all of our packages the Outbound Call Centre Package can be combined with most of our other packages as well as being customized to your specific requirements.

• Web Based Call call statistics reporting.

• Call Monitoring

• Call Recording (via optional Call Recorder for Asterisk)

• Caller ID masking (via optional Call Recorder for Asterisk)

• Built-in Music on hold (basic configuration)

• Out bound number range restrictions (i.e. Block national/international/1800 numbers)

• Basic staff directory (based on voicemail system)

• VoIP ready - add a VoIP service to make low cost calls over the Internet from $10.00 per month.

The Outbound Call Centre Package is also extensible to include:

• click to dial

• predictive dialler

• sequential dialler
  

• screen pop – when working with a dialler

• Integration with Asterisk IT's Do Not Call Management System
  

• Redundant servers for guaranteed up time.

• Integrated CRM with campaign management